Last updated: September 2, 2026. This policy explains what personal data HIFU Define (HIFU Define, {{COMPANY_ADDRESS}}) collects when you use hifudefine.com, why we collect it, and the rights you have.
1. Information we collect
- Order information: name, shipping address, email, phone number and order details — needed to process and deliver your order.
- Payment information: processed by our payment providers (such as PayPal or card processors). We do not store full card numbers.
- Account and support data: messages you send us, including photos or videos you share for support or warranty claims.
- Technical data: device type, browser, approximate location and pages visited, collected through cookies and analytics.
2. How we use your data
- To process orders, arrange shipping and handle returns or warranty claims.
- To answer your questions and provide customer support.
- To improve our website, products and service.
- To send order updates. Marketing emails are sent only with your consent and you can unsubscribe at any time.
3. Who we share data with
We only share data with service providers needed to run the store: shipping carriers, payment processors, and email/analytics services. We never sell your personal data.
4. Cookies
We use essential cookies (cart, login, security), analytics cookies (website usage), and — with your consent where required — marketing cookies. You can manage cookies in your browser settings at any time.
5. Your rights
- Access, correct or delete your personal data.
- Object to or restrict processing; withdraw consent for marketing.
- Request a copy of your data in a portable format.
- Lodge a complaint with your local data protection authority.
To exercise any right, email privacy@hifudefine.com. We respond within 30 days.
6. Data retention and security
We keep order data for as long as needed for legal, tax and warranty purposes. Data is protected with access controls and encrypted connections. While no method is 100% secure, we apply reasonable technical and organizational measures.
7. Children
Our store is not directed at children under 16, and we do not knowingly collect their data.
8. Changes to this policy
We may update this policy and will post the new version on this page with a new “last updated” date.
9. Contact
Privacy questions: privacy@hifudefine.com · {{COMPANY_ADDRESS}}